Your primary care provider is your entryway to health and wellness. Our physicians and advanced practice providers give their best care for a better you, treating common illnesses, ordering screenings, managing long-term conditions, and referring you to specialists when you need one.

Our Approach to Primary Care

We provide the support you and your family need for your best health. Whether you are managing a long-term condition or want to stay ahead of routine screenings, we shape your care around your goals.

Kettering Health primary care providers care for patients of all ages at more than 55 offices across western Ohio. You can talk with your provider in the office, by video, by phone, or through a MyChart message.

Why Choose Us for Primary Care?

Our care team promises to bring you high-quality, patient-focused, and faith-based healthcare while treating you as the unique person you are, not a list of symptoms. We will guide you through your health journey, providing education along the way and helping you live your best life.

• Care for Complex and Chronic Conditions: For patients with complex or chronic conditions, our team offers dedicated registered nurse care managers to provide extra support. They create personalized care plans, track progress, and coordinate communication across your healthcare providers. Acting as your advocate, they connect you with the right services, education, and community resources, helping improve outcomes and reduce unnecessary emergency visits and hospital stays.
• Same-day Care: Knowing life can get busy, our primary care is extended to our Kettering Health On-Demand Clinics, where you can get care after-hours without the price of an urgent care co-pay.
• Unique Visit Options: Kettering Health offers a variety of visit types, from traditional office appointments to telehealth, phone, and email visits. We provide options that keep you feeling safe and comfortable.
• Lifestyle Medicine: Our lifestyle medicine program partners with each patient’s primary care provider to deliver a coordinated, whole-person care plan focused on achieving meaningful goals. We prioritize building sustainable everyday habits through personalized guidance in nutrition, movement, stress management, sleep, and overall wellness to promote long-term health.

What to Expect at Your First Visit?

Your first appointment is mostly a conversation. Your provider will:

• Review your health history, your family history, and your current medicines.
• Ask about your daily habits, your stress, and your sleep.
• Check your blood pressure, weight, and other basic measures.
• Order any screenings or lab work you are due for.
• Build a plan with you and schedule your next step.

Visit Options

Kettering Health offers several ways to see your provider. Contact your provider’s office by phone or MyChart to choose the right one for you. An in-person visit may still be necessary depending on your needs.

Type of visit	Where it happens	How it works
Office visit	In the office	A traditional appointment with your provider
Video visit	Online video	A live video and audio visit with your provider
Virtual check-in	Telephone	A brief 5-10 minute phone call with your provider
E-visit	MyChart	A message exchange with your provider through MyChart

Please contact your provider’s office by phone or MyChart to determine the best visit type for you. Please note: an in-person visit may be necessary based on your healthcare needs.