Financial worries should never keep you from finding the best care close to home. We won’t put anyone’s financial situation ahead of their opportunity to feel better.
Every Kettering Health patient—regardless of race, creed, sex, age, nation of origin, or financial status—has access to our comprehensive care. Patients may also be eligible for financial assistance if uninsured, underinsured, or unable to pay out-of-pocket expenses for medically necessary care provided by Kettering Health.
Find a budget-friendly payment plan through our patient registration team, which will offer estimates for procedures before the date of service. You can also learn if you are eligible for financial assistance.
Kettering Health provides financial assistance based upon need. To determine need, we review your household income and compare it to the Federal Poverty Level guidelines set by the U.S. Department of Health and Human Services. We also review the charges for which you are responsible.
If you and/or the party responsible for payment has a combined income equal to or below 250% of the federal poverty guidelines, you will have no financial responsibility for the care Kettering Health provides. If you fall between 251% and 400% of the guidelines, you may qualify for discounted rates for our care.
If you are eligible for financial assistance under this policy, Kettering Health will not charge more for your emergency or other medically necessary care than the amounts we generally bill to individuals who have insurance for such care. In certain cases, we may presume you are eligible for financial assistance
Apply for Medicaid benefits or contact a Kettering Health patient financial advocate for assistance
Medicaid Benefits PortalQuestions?
Contact a financial counselor financialcounselors@ketteringhealth.org
Phone: 937-914-7680
Fax: 937-522-9944
Financial Assistance Resources
Financial Assistance Resources – Translations
Financial Assistance Counseling
If you have any questions or concerns about the policy, the application, or what program payment programs are available, we have staff to help.
Please call the medical center where you are scheduled to receive care or did receive care at the phone number listed below.
- Kettering Health Dayton: (937) 723-3237
- Kettering Health Hamilton: (513) 867-2301
- Kettering Health Greene Memorial: (937) 352-2201
- Kettering Health Main Campus: (937) 395-8880
- Kettering Health Miamisburg and Kettering Health Behavioral Medical Center: (937) 384-8774
- Soin Medical Center: (937) 702-4875
- Kettering Health Troy: (937) 980-7001
- Kettering Health Washington Township: (937) 401-6215
- Kettering Health Customer Service: (866) 319-2981