Throughout 2025, our system will be transitioning from Windows 10 to Windows 11. Our Information Systems (IS) team is working diligently to ensure a smooth upgrade with minimal disruption to your work.
Because this change affects different teams in different ways, IS will send out specific guidance as needed to ensure you have the right information at the right time.
Why We’re Moving to Windows 11
This transition is part of our ongoing commitment to providing a secure, modern, and efficient technology environment. This upgrade brings a cleaner, more intuitive interface, new tools to support productivity, and built-in security features designed to better protect patient data and organizational systems. By moving to Windows 11, we’re creating a more stable, user-friendly foundation to support your daily work and future innovation across our health system.
An FAQ is included below to help answer common questions about the upgrade. (Note: I’ll include drop downs using the FAQs J. R. sent). If you’d like to know more about Windows 11 and its productivity features, you can learn more here.
If you have additional questions, please reach out to the project team at windows11upgrade@ketteringhealth.org.
- Carelink (“Imprivata”) Systems: This upgrade is planned for late 2025.
- All Other Systems: Upgrades are planned throughout 2025. The Windows 11 Deployment team will provide more targeted updates as your update window
- Ensure your system is powered on. Please leave your PC turned on after-hours during the upgrade window
- Copy your files to OneDrive. This is the preferred method for file storage, even outside of the upgrade process.
- The upgrade to Windows 11 does not wipe your hard drive. All files and applications should be preserved and remain in the same locations after the upgrade.
- Website preferences and favorites should not be affected.
- Your OneNote notebooks should already be stored on Microsoft OneDrive or a shared location and should not be affected.
- The upgrade process is mostly transparent. Windows 11 will be copied to your system prior to the upgrade, allowing full use of your computer. During off-peak hours, the upgrade will begin, causing your system to reboot 2-3 times. Windows 11 will be ready for login in approximately 1 hour.
- 75% of systems will not require any hardware changes. For those that do, a compatible system will be installed prior to the
- Yes. You may need to log in and reboot to see all of your network drives.
- Once Outlook is configured upon login, you will have full access to your primary inbox and any other mailboxes you may have access to.
- Yes, all prints and scanners should continue to work with Windows 11.
