During a recent ICU admission, a patient shared deep regret over past life choices and expressed visible distress as he prepared for discharge. Recognizing that his pain went beyond the physical, Kiersten responded with compassion that extended past her clinical role. She took time to listen, offering presence and empathy when he needed it most.

With the patient’s consent, Kiersten prayed with him at the bedside, providing comfort, hope, and reassurance during a vulnerable moment. She also extended a simple but meaningful invitation to attend her church service that Sunday.

What happened next reflected the lasting power of genuine human connection. The following Sunday, the patient attended the service, seeking the same encouragement and peace he had felt under Kiersten’s care. When he approached the altar, the pastor invited Kiersten forward so she could witness this pivotal moment in the patient’s emotional and spiritual healing.

Kiersten’s willingness to meet the patient exactly where he was, her respect for his needs, and her authentic compassion exemplify holistic patient care at its best. Her actions reflect the core values of Kettering Health — treating the whole person and helping spark meaningful, life-changing hope.

Thank you, Kiersten, for living our mission so fully, and congratulations on this well-deserved recognition.