Sycamore Medical Center’s Emergency Department has been named a 2017 Guardian of Excellence Award® winner by Press Ganey, a leading provider of patient experience measurement, performance analytics and strategic advisory solutions for health care organizations across the continuum of care.
The Guardian of Excellence Award recognizes top-performing health care organizations that have consistently achieved the 95th percentile or above of performance in patient experience.
Presented annually, the award honors clients who consistently sustained performance in the top 5% of all Press Ganey clients for each reporting period during the course of one year.
“We are proud once again to receive this recognition of our Emergency Department’s ability to maintain consistently high levels of excellence,” says Walter Sackett, president of Sycamore Medical Center. “Our physicians, nurses and staff are committed to providing each patient with an exceptional experience.”