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ED Experience

Imagine that it's 3 a.m., and suddenly you wake up because your stomach hurts – a lot. This seems like something out of the ordinary, so you call your regular doctor. He tells you to go to an ER.

Below is a list of ED processes and personnel. Please choose one of the items from the lists to find out more information.

Processes

When you arrive at the emergency department, your condition is prioritized into one of five levels to ensure you receive the care you need as quickly as possible.

Level 1:  Lifesaving intervention required immediately
Level 2:  Urgent intervention required within 10 minutes of arrival
Level 3:  Complex but requires less immediate attention
Level 4:  Less urgent
Level 5:  Non-emergent

Our staff will collect your blood pressure, heart rate, temperature and other vital information. In this step, we may also collect information about your insurance coverage so we can create a medical record for you.

A nurse and a physician, physician assistant, or nurse practitioner will visit you to get a better look at your condition. They will ask questions about other important information, like family history and activities that may have caused your emergency. At some ERs, we have a "fast track" area where you won't lie in a bed, but you'll be treated and released more quickly.

Once the provider has all of the information about your condition he or she needs, we will treat you or recommend that you stay in the hospital for further treatment.

If you are sent home, our ER staff will prepare all information that you need. They will make sure you understand your instructions, and then send you home. If you need to stay in the hospital, our staff will find a room for you in the appropriate area of the hospital. We contact your primary doctor to let them know that you will be staying in the hospital, so they may follow up with your care.


ER Personnel

Doctors in the ER are specially trained to handle emergency conditions. He or she will ask for your family and medical history, complete an examination, and create a treatment plan. The doctor communicates with your primary care physician when necessary. An Emergency Physician can perform a medical procedure, prescribe medicine, and help you understand your condition.

Like the doctors they work with, nurses are specially trained to handle the conditions typically seen in the ER.

With a doctor's supervision, they can obtain family and medical history, examine, and treat your condition. In Ohio, many Physician Assistants and Nurse Practitioners can prescribe medicine as well.

These staff members can do some of the tasks that an ER nurse can do. They are often trained in the hospital to transport patients and perform some tasks, including providing comfort for the patient and family. These technicians often work in an ambulance.

This essential team member doesn't usually work in a patient's room. He or she communicates with many different people, including the ER physician and your primary care physician, families calling about loved ones, and patients calling for medical advice.

In a teaching hospital, an intern or resident sees patients as part of their training program. These physicians are supervised by an attending physician who has extensive experience in the ER.